Netiquette

How to communicate respectfully in an online class is sometimes called netiquette.

Just like in a face-to-face classroom, there are rules and expectations in an online classroom.

Good online behaviour helps classes run smoothly. It reduces distractions and makes it easier for everyone to take part.

Remember, there is a real person behind every screen.

1. Join your class on time

• Try to join your Teams class five to ten minutes before it starts.
• This gives you time to check your microphone, camera and internet connection.
• If you’re running late, join the meeting quietly and avoid interrupting the class.

2. Keep your microphone muted

Background noise can make it hard for everyone to hear.

Conversations, televisions, traffic, pets and typing can all be picked up by your microphone.

When you join a class, keep your microphone muted unless you’re speaking.

When your tutor asks you to speak:

• unmute your microphone,
• speak clearly,
• then mute your microphone again when you’re finished.

This small habit makes a big difference.

3. Use your camera appropriately

Your tutor will let you know if cameras should be on or off.

Some classes encourage cameras because they help learners connect with each other. In other classes, cameras may not be needed.

If you use your camera:

• sit in a well-lit area,
• make sure your face can be seen clearly,
• be aware of what can be seen in the background,
• avoid moving around while your camera is on.

If you can’t use your camera, that’s okay. Follow your tutor’s guidance and let them know if needed.

4. Take part respectfully

We all learn better when everyone feels comfortable taking part.

If you want to ask a question, use the method your tutor recommends.

This might be:

• raising your hand in Teams,
• using the meeting chat,
• waiting for a suitable pause,
• speaking when invited.

Avoid talking over other learners.

Give everyone a chance to speak.

And remember, there are no silly questions. If you’re unsure about something, other learners may be wondering the same thing.

5. Use the chat responsibly

The meeting chat is useful for asking questions, sharing links and responding to activities.

Keep your messages relevant to the lesson.

Avoid private conversations, repeated messages or comments that may distract others.

Before you send a message, ask yourself:

“Does this help the learning taking place?”

If the answer is yes, it’s probably appropriate.

6. Be respectful to everyone

Your online classroom should be a safe and welcoming place for everyone.

Treat others with kindness and respect, even when you have different opinions.

Avoid offensive language, inappropriate jokes or comments that could upset others.

Remember that written messages can be misunderstood because people cannot hear your tone of voice.

If you’re not sure how a message might sound to someone else, take a moment to rewrite it before sending.

7. Respect privacy

Online classes are for the learners and staff involved in the course.

Do not share:

• meeting links,
• class recordings,
• screenshots,
• personal information from the class.

Always ask permission first.

Respecting privacy helps create trust within the group.

8. Reduce distractions

If possible, join your class from a quiet place.

Close any apps or programmes you don’t need during the lesson.

Silence notifications on your phone and other devices.

Giving the lesson your full attention will help you get the most from your learning.

9. If something goes wrong

Technology doesn’t always work perfectly.

If you lose your internet connection or have a technical problem:

• don’t panic,
• try to reconnect,
• rejoin the meeting if needed,
• let your tutor know if you’ve missed an important part of the lesson.

Technical problems happen to everyone from time to time, and your tutor will understand.

10. Recap on Netiquette

• Join your class a few minutes early.
• Keep your microphone muted unless you’re speaking.
• Follow your tutor’s guidance about using your camera.
• Take part respectfully and give others a chance to speak.
• Use the chat for learning-related conversations.
• Respect the privacy of your classmates and tutors.
• Reduce distractions where possible.
• Be patient and supportive of others.